Frequently Asked Questions
Understanding the range of work we do can be tricky. Check out our FAQs below for common queries we receive:
Questions about our candidate services? Come on in...
1Are the coaching sessions free?
Yes, our one-to-one coaching is free. We expect you to require around three sessions with us before you are ready to progress. If you are not in London, we can also do these virtually.
2Do I need a CV for a one-to-one?
We recommend you send us your CV so we know a bit about you by the time you arrive. If you don't have a CV, or sending us the CV is difficult give us a call and we can discuss alternatives.
3Do I have to pay for a Workplace Needs Assessment?
If you are employed, paying for any recommendations is the responsibility of your employer. However, the Government's Access to Work may refund part (or all) of the cost incurred. If you are self-employed, you will almost certainly receive funding from Access to Work to cover the cost. If any employer chooses not to apply our recommendations, only then will we charge for the assessment to cover our costs.
4What is Access to Work?
5Do you diagnose neurodivergence?
No, we don't have the capability to diagnose any neurodivergent conditions. However, we do have quizzes that help show if you indicate any traits of a neurodivergent condition. If you would like help finding where to get diagnosed, we are more than happy to point you in the right direction.
6What is a Spikey Profile?
A Spikey Profile is a visual representation of how neurodivergent people may vary from 'neurotypical' people. For example, a dyslexic person may be very creative, but poor at maths, but also great at problem solving. A graph of their skills would be likely more 'spikey' in this way than someone without neurodivergence.
7Who can we support?
We can support anyone over the age of 18 that identifies as being neurodivergent. You do not need an official diagnosis to access our services.
Questions about our employer offering? Check these out...
1What workshops do you provide?
We provide lots of different workshops. Three of our common workshops are listed on the 'Workshops and Training' page of our website. If there is a workshop you would like, we may be able to create one on request if you contact us directly.
2Can you help train my staff?
If you have neurodiverse staff, we can offer coaching as part of our employee support service. We would also recommend they have a work place needs assessment, as they could improve by simply working in a better environment.
3Are you on the Disability Confident Scheme?
Yes, we are proud to be a Disability Confident Leader. This is because we help others become inclusive, through our work on audits and work place needs assessments. There is more information on the Disability Confident Scheme at our Accreditations page.
4How long does an audit take?
The full audit process can take around 3 / 4 months. This is because of the various stages and a report has to be produced after the physical audit. You can find more information about this on our audits page.
And here are a few more for good measure...
1What is 'Great Minds Think Different?'
Great Minds Think Different is our annual event where we celebrate neurodiversity! It features musicians, artists and a panel, sharing the positive message of neurodiversity. You can find out more at our 'Events' page.
2How old do I have to be to use your services?
We tend to work with people over the age of 16, for legal reasons. However, in special cases, we may consider helping if the parent was to accompany the teenager. If you are in this situation, we recommend you give us a call to discuss further.
3Do you just offer services in London?
No, we offer services all over the country. We can offer virtual one-to-one support, and we carry out Work Place Needs Assessments across the UK. Most of our forms have the option to specify where you are based.
4What do neurodiverse and neurotypical mean?
Neurodiverse refers to a group of people that think differently, featuring individuals with a neurodivergence (e.g. dyslexia, ADHD, Autism.). Neurotypical refers to a person who does not have a learning difference.
5Do you provide services for people with physical disabilities?
Unfortunately we are not able to provide service for people with physical disabilities. However, we are more than happy to help signpost you to other organisations that could help instead.