Workplace Needs Assessments

At Exceptional Individuals, we provide Workplace Needs Assessments for neurodivergent people that require support in their job.




What is a Workplace Needs Assessment?


Workplace Needs Assessments are impartial assessments carried out in the workplace to identify solutions (reasonable adjustments) to challenges experienced by an employee in their job, which arise because of their disability. These solutions may be assistive technology, 1-to-1 support, or environmental alterations.

These are provided as recommendations, which we will also then continue to help you and your employer implement.

If you are a neurodivergent employee, who is over 16 years old, the assessment is free for you. Your employer should cover the costs of implementing our recommendations, but may be offered financial support through the Access to Work Scheme.

For more information on Workplace Needs Assessments for employers or how costing works, give us a call on 0208 133 6046.

How to apply for an Workplace Needs Assessment

1) Book a Workplace Needs Assessment
Fill in the form below, providing details about yourself, your employer, and your neurodiversity.
2) Arrange a date and time
After submitting your form, we will contact you to arrange a time that suits you and your employer for your assessment.
3) The assessment
We will visit you and assess your workplace. These usually take an hour or two, checking things such as your technology, support, and seating arrangements.
4) Receive your report
Following the visit, we will send you our report with recommendations for reasonable adjustments which may benefit you. We can discuss this with your manager, or leave that part to you.
5) Apply our recommendations
We will then support you with applying our recommendations. If you need funding for the adjustments, we may be able to receive funding from the government via the Access to Work scheme.

What Is The Access To Work Scheme?

Access to Work is a government-funded workplace support scheme that can help cover the cost of workplace reasonable adjustments which can include assistive technology, specialist coaching and support worker costs. It is available to people with disabilities (which under the 2010 Equality Act includes neurodivergents) and those with health conditions who are employed or self-employed.

Why Is a Workplace Need Assessment Important?

A workplace needs assessment is important because it can identify support that may be required in order for an employee to gain equity in their job. It can make a difference to the neurodiverse employees' experience in the workplace.

If you are an employer, it is important to have a workplace needs assessment carried out as this can help you make reasonable adjustments for your employees and start your journey to being neuro-inclusive. This is also important as you have a duty to make reasonable adjustments under the Equality Act 2010.

Since working with one of our neurodiversity workplace coaches and having a workplace needs assessment, Lydia has commented that she has experienced a drastic change in her outlook, memory, attention, and focus.

I really understand my dyslexia and dyscalculia and the unique way my neurodiversity impacts my life. I now know how complex my needs are and this has helped me look after myself properly.


I used to feel stigma and worry that I was lazy, but now I realise that for me, just having a conversation can take a great deal of brain power. Through my coaching sessions I’ve been able to focus on developing my other strengths, rather than feeling ashamed about what I find challenging.


How Much Does A Workplace Needs Assessment Cost?

If you are a neurodivergent employee, the workplace needs assessment is free for you. In addition, if you apply within the first 6 weeks of employment there is no cost to your employer. If applied after 6 weeks however, your employer cost is dependent on various factors. Once we have received your request, one of our expert workplace assessors will be in touch to arrange the next steps.

We will work with you and your employer to ensure that any workplace adjustments are made as smoothly as possible, and we will provide on-going neurodiverse support to both you and your employer throughout the process. At Exceptional Individuals, we are experienced in carrying out workplace needs assessments and can provide impartial advice on supporting neurodiversity in the workplace click below to apply.

Once we have received your request, one of our expert workplace assessors will be in touch to arrange the next steps.

We will work with you and your employer to ensure that any workplace adjustments are made as smoothly as possible, and we will provide on-going support to both you and your employer throughout the process.

What to know before booking your workplace needs assessment?

The Workplace Needs Assessment can be used by anyone who is Neurodiverse, in employment, lives in the UK, and would like to access additional support.
The assessment identifies if there are any reasonable adjustments that would improve your performance or comfort in the workplace.

Recommendations can include:

- Alterations to the work environment

- Specialist equipment (assistive technology) to make specific barriers less challenging.

- Personal coaching and mentoring for developing more robust and personalised coping strategies.

The assessment lasts 1-1.5 hours and is delivered remotely via video call by one of our assessors. Our assessors have great experience in coaching neurodivergent individuals, and they are themselves neurodivergent.

You do not have to prepare anything, but it is recommended that you are in a safe and quiet space. The assessor will lead the assessment. The assessment will cover your strengths and the challenges you experience in the workplace. The assessor will also ask you about your neurodivergence. At the end of the assessment the assessor will recommend solutions specific to your challenges, such as workplace 121 coaching, assistive technology with training or a virtual assistant. If you have any ideas of what would be best for you, please share it with your assessor.

Once the assessment is done, the assessor will work on the report and within 2 weeks they will share a draft report for you to approve. Then within the next 2 weeks, once we know your feedback, we will finalise the report and share it with you for a final approval. Once an ATW advisor is assigned, they will receive the same report.

Book a Workplace Needs Assessment...

Once you have submitted your form, we will get back to you within 10 working days. If you’d rather speak with us, call us on 0208 133 6046.

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We Review Assistive Technology

Reasonable adjustments for neurodiverse people can vary depending on individual needs.

Assistive technology is something that is commonly provided, helping neurodiverse adults to navigate modern-day technology easier.

Click on one of the assistive technology images to watch our video review.

Interested in our Workplace Needs Assessments service?

Give us a call on 0208 133 6046.